Terms of Service
The rules for using CastGrip, written in plain English. By starting a trial or ordering a plan, you agree to these terms.
The rules for using CastGrip, written in plain English. By starting a trial or ordering a plan, you agree to these terms.
Last updated: October 2026
These Terms of Service (the “Terms”) apply to the website castgrip.com and to the CastGrip IPTV subscription service (together, the “Service”). “CastGrip”, “we”, “us” and “our” refer to the operator of the Service. “You” means the person using the Service. By requesting a free trial, ordering a plan or using the Service, you agree to these Terms, our Privacy Policy and our Refund Policy.
CastGrip provides access to live TV channels and on-demand movies and series streamed over the internet. To watch, you use a compatible IPTV player app on your own device, such as a Smart TV, Amazon Firestick, Android TV, Apple TV, smartphone, tablet or computer. We do not sell devices or apps, and we are not affiliated with the makers of the devices or apps you use.
You must be at least 18 years old, or the age of majority where you live, to order a plan. By using the Service, you confirm that you are allowed to enter into these Terms.
We offer one free 24-hour trial per customer, so you can test the Service before you pay. We may decline or end a trial if we see misuse, such as repeated trial requests from the same person.
Plans are available for 1, 3, 6 or 12 months. Prices are shown in US dollars (USD) on our pricing section and include everything needed to use the Service, with no setup fee. Your bank or payment provider may charge its own fees, for example for currency conversion.
Every plan is paid once, in advance, for the full period. Your plan starts when we send your login details. We may change our prices in the future, but a change never affects a period you have already paid for.
Plans do not renew automatically, and we never charge you without your request. When your plan ends, access stops. To continue, contact us and choose a new plan.
Each plan includes one connection, which means you can watch on one device at a time. You can install the app on several devices, but only one stream can play at the same moment. You are responsible for keeping your login details private. Sharing, selling or renting your account to other people is not allowed.
You agree to use the Service only for private, non-commercial viewing and in line with the laws that apply where you live. You agree not to:
We work hard to keep the Service online and stable, but we cannot promise that it will always be available without interruption. Maintenance, technical problems or events outside our control can cause short outages. The list of channels, movies and series can change over time, and specific channels or events are not guaranteed. Picture quality also depends on your internet connection and device.
You can request a refund within 7 days of activation, as described in our Refund Policy.
We may suspend or close an account, without refund, if it is shared, resold or used in a way that breaks these Terms. You may stop using the Service at any time. Because plans do not renew, there is nothing to cancel.
Except as described in these Terms and to the extent allowed by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied.
To the extent allowed by law, CastGrip is not liable for indirect, incidental or consequential damages arising from your use of the Service. Our total liability for any claim is limited to the amount you paid for your current plan. Nothing in these Terms limits rights that cannot be limited under the consumer protection laws of your state or province.
These Terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict of law rules. If you live in Canada or in another US state, you also keep any rights your local consumer laws give you. Before starting any legal claim, please contact us so we can try to solve the issue together.
We may update these Terms from time to time. The date at the top of this page shows the latest version. If a change is important, we will tell active customers by WhatsApp or email. Continuing to use the Service after a change means you accept the updated Terms.
Questions about these Terms? Contact CastGrip on WhatsApp (+212 778 461 596), by email at support@castgrip.com, or by mail at 54 Highland Ave, Factoryville, PA 18419, United States.